![]() Our archive maintains records of tweets even after they are deleted. At ArchiveSocial, we are committed to providing the most comprehensive, business-grade social media archive available. At that same time, we want to make sure folks - and particularly governments and businesses with record keeping needs - are fully aware of what constitutes a Twitter archive. We think it is fantastic that users can now get to the entire (non-deleted) history of their own Twitter timeline. In conclusion, we hope that we haven’t popped your Twitter archive bubble. Regulations such as SEC, FINRA, and FOIA in fact require that businesses maintain records of communications that are received. And as all businesses know, when it comes to social media, what others are saying is often much more concerning and important than the content under your control.Ī Twitter Archive Your Business Can Rely On From a business record retention standpoint, communications received are just as important as communications sent. In other words, Twitter’s “archive” is one-sided and incomplete. The official Twitter archive does not preserve direct messages, or tweets you've received from others Your Twitter archive (again, the one provided by Twitter on ) does not contain direct messages, mentions, or replies you’ve received. It only contains your own tweets (and tweets that you retweeted). In addition to the fact that deleted tweets are missing from the Twitter archive, there is another problem with it. This includes SEC regulations, FINRA rules, Freedom of Information Act (FOIA) requirements, and state-level public records laws. Every regulation we’ve seen regarding business record keeping is clear that a record must be preserved, even if the original communication is later deleted. A business cannot rely on Twitter (or Facebook, LinkedIn, or YouTube for that matter) for record retention. This point is especially critical for businesses to understand. In other words, Twitter’s “archive” is actually a snapshot rather than an archive it is a snapshot of all of the tweets that currently still reside in your account. The official Twitter archive does not preserve deleted tweets. the one you can access from your own Twitter account on ) does not contain past tweets that were deleted. Why? It all boils down to the following fundamental issue: ![]() Twitter’s archive is not truly an archive. Well, it turns out that there is a bit of a terminology issue. In particular, some folks are wondering what the difference is between our version of a Twitter archive and Twitter’s own archive. Unfortunately, the announcement has also caused some confusion that we would like to clarify. The fact that users can now access their entire timeline is the basic reason why everyone is talking about the Twitter archive announcement. We are really glad to see this restriction removed for our users, and we hope that the Twitter API will provide us with access beyond 3,200 tweets in the near future. Hence, even though ArchiveSocial can pull the history of an account into our fully indexed and legally-sound archive, we haven’t been able to pull the entire history for some of our most prolific Twitter users. One of the most frustrating issues facing our customers is the fact that Twitter timelines have always been limited to the most recent 3,200 tweets. On the contrary, we think this is fantastic news. ![]() Being that we are in the business of archiving social media, you might not expect us to be excited. Last month, Twitter announced that users now finally have access to a feature called Your Twitter Archive. ![]()
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